PRIVACY POLICY

Latest revision 4 May 2018

Glassmint Visual Media Ltd. is a registered photography and video production company trading as Glassmint Studio. We are committed to protecting and respecting the privacy of our customers and website visitors. This privacy policy explains how we make use of the information you submit to this website. Your personal data will not be shared with third-parties without your consent.

1.     WHAT INFORMATION DO WE COLLECT?

Personal data may be collected when you submit your information via our contact form. It is optional to provide contact information such as your name, email, phone number etc. to register your interest in our services.

Personal data refers to, your first and last name, contact and correspondence information such as email and postal addresses, telephone numbers etc. and usage information such as your IP address, operating system, or browser information.

Usage data may be collected automatically whenever you interact with us or our website. We collect this information by using cookies and other similar technologies in order to compile and analyse usage statistics and optimize this website. Please see Cookies in section 2 below for more details.

2.     HOW DO WE USE YOUR PERSONAL DATA ?

In accordance with data protection laws Glassmint Studio will only use your personal data for lawful and legitimate business purposes.

Our purpose in collecting personal information is to respond to interest in our services. Your details are used to:

  • Send an offer for services, and may be used to send you personal updates and important announcements via email
  • Provide you with information about our business and our services for the purposes of direct marketing, and in response to requests for information about our business and our services
  • Determine, or make suggestions and recommendations to you about services or offers which may be of interest to you for the purposes of developing our services and growing our business
  • Supply our services to you for the purposes of fulfilling a contract

We will only use your personal data for the purposes for which we collected it, You can unsubscribe from any or all of Glassmint Studios’ services at any time,  please let us know via email at info@glassmint.co.uk

Cookies

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use using cookies that may be stored on your device when you visit our website. This information is used to create reports about the use of our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of anyone visiting our website. For more information on Google Analytics please visit: https://support.google.com/analytics/answer/6004245

3.    HOW LONG WILL DO WE KEEP YOUR PERSONAL DATA?

We store your personal data until we have successfully satisfied your contact request.

Glassmint Studios’ general retention policy is to retain data for up to 6 years from the last time you have contacted us.

4.    DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

Glassmint Studio will not disclose, sell, rent or transfer your personal information to any third parties except as outlined in this privacy policy. We reserve the right to disclose or transfer your personal information under the following conditions:

  • We have your consent to do so.
  • We believe that it is necessary to do so in order to fulfil an order such as using a courier service.
  • We believe that it is necessary to do so in order to comply with the law, legal processes, or authorities.
  • We believe that it is necessary to do so in order to protect the rights, property, interests, or security of Glassmint Studio, our users, or the public.

Links to other Websites

Our website may from time to time provide links to third party websites.. We do not control these websites and are not responsible for the content on their website or how they manage your data. When you leave our website, we encourage you to read the privacy notice of every website you visit.

5..    HOW DO WE KEEP YOUR PERSONAL DATA SECURE?

We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6.    WHAT ARE YOUR RIGHTS?

We process your data either under consent or as part of our legitimate interests as a business. You have the right to change our processing of your information at any time. To withdraw your consent please send an email to privacy@glassmint.co.uk

You can also restrict our processing of your information at any time, perhaps specifying your willingness to be contacted in certain ways but not in others., Your wishes are our priority.

You may also send us a request to access, amend or delete your personal information. To do this, please send an email to privacy@glassmint.co.uk , being sure to state clearly in the subject line that your email concerns a privacy issue. To ensure that we are only acting on requests that have been genuinely made by you, please bear in mind that we may request additional information to verify your identity.

Lastly, you have the right to object to our use of your personal data. To do so, please email privacy@glassmint.co.uk  clearly stating that you wish to exercise your right to object. If you are unhappy in any way with our use of your information or believe your rights have been infringed, please lodge a complaint with us and we will do our utmost to rectify the situation.

We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Please note that we are not always required to comply with your request. For example, there may be specific legal reasons which will be notified to you,

7.    REVISIONS TO THIS PRIVACY POLICY

Glassmint Studio will inevitably revise this policy from time to time but only ever to improve the way we work, and to ensure ongoing compliance with all legal requirements for data protection and security. Whenever we make any changes we’ll always post them on this page and the date at the top will show you which revision you are viewing.

Please check back now and again to see if anything has changed but you can also rest assured that we would proactively communicate any major changes with you as well.

If there’s anything you are no longer happy with, you are free to exercise your rights as we’ve described above. By continuing to allow us to hold your information you are accepting any changes made to this policy.

8.     DO YOU HAVE ANY QUESTIONS WE HAVEN’T ANSWERED YET?

We hope that you now have a much better awareness of what information we collect and how we use it. If you still have questions or want to clarify anything from what you’ve read, please get in touch with us by email at privacy@glassmint.co.uk  or by post to 215 Mare Street, Hackney, London E8 3QE and we’ll be glad to help you with your query.